In your inbox, every time
- Give the service advisor a clear decision and a signed record of approval.
Loading blueprint…
Approve the work
Read the estimate, sign approval or ask a question about the work.
Stop leaving voicemails while a repair waits for approval.
Today, by hand
With this system
In the order your customer sees it, on any phone, in your branding.
See the vehicle, estimate amount, scope and terms.
Choose a decision without re-entering known customer information.
The signature records approval; the advisor confirms work and handles payment separately.
Enabled actions run when their conditions match and the required accounts are connected. Staff alerts need a real destination and explicit activation during setup. Requests alone do not confirm bookings, payments or completed service.
Spend less time on repetitive coordination.
Actual time saved and business results depend on usage and your current process.
Customer email
Immediately after submission
Email the customer: Your decision on estimate RO-2381
When What would you like us to do? is provided
Team email
Immediately after submission
Alert the team: Estimate RO-2381: What would you like us to do?
When What would you like us to do? is provided
Connected during setup
The blueprint is yours to customize. Prefer a hand? A specialist builds it with your branding, wording and connections, then walks you through it.
Our setup guarantee
Your system, branded for your business and ready for your review. If we miss the 48-hour deadline, you can claim a full refund of your setup fee.
100%
setup fee back
48-hour setup promise
The 48-hour clock starts after payment when you share your website or brand materials and grant build access. These are elapsed hours, including weekends. The promise is a setup ready for review; publishing follows your approval. We guide you through any account connections needed for live delivery. Request the setup-fee refund through Contact Support if we miss the deadline. Your AuraForms subscription and usage charges are separate.
Your team prepares the estimate and checks authorization. Signing approves the work; it does not take payment.
The timeline below lists enabled follow-up actions. Delivery requires connected accounts and allowance. Staff alerts stay off until real recipients are configured and tested. A request, signature or selected payment option does not prove a booking, completed service or successful charge.
Use the blueprint yourself or have Aura configure it for your business.
Priority update
As soon as the submission arrives
Mark the submission as high priority
When What would you like us to do? is Approve the repair; or When What would you like us to do? is I have a question first
Customer email
3 days after submission
Email the customer: Still thinking about your 2019 Honda CR-V, Maya?
Reuse with verified customer context. Your team prepares the estimate and checks authorization. Signing approves the work; it does not take payment.
Checking whether your Aura plan changes today's total…
Share your website or brand materials. An Aura-approved specialist will customize this blueprint for you, including:
We configure the setup around your preferences, using the features available on your Aura plan and the services you connect.
Approve temporary build access to continue.
Sign in or create a free account before checkout.
Your blueprint copy is free and unpublished until you choose to launch it. Aura setup is optional. Plan requirements and any subscription or usage fees apply when you run the system and are separate from the setup fee.
Walk through the finished setup with your specialist. Check your branding, messages and next steps before you approve publishing.
Have a question once you’re using your setup? Open Contact Support in your workspace. Send the details to our team and get a reply by email.