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Turn every customer inquiry into a completed outcome.

Create guided customer experiences that answer questions, qualify needs, book appointments, collect payment, and keep every next step moving.

Build your first system Explore the full journey

Aura customer experience

One inquiry. Every next step.

Connected

Customer inquiry

Ready to move forward

“I am ready. Can I reserve a time?”

Inquiry understood

Guide the inquiry

Questions answered in context

Decide the next step

Qualified and routed

Complete the outcome

Appointment and deposit

Follow through

Confirmation and team handoff

Completed outcome

Qualified, appointment booked, deposit collected, follow-up moving.

One simple customer experience

Connected jobs happening behind the scenes.

Guide the customer

Less friction. More completed conversations.

See what is connected

Decide what happens next

The right customer reaches the right destination.

See what is connected

Complete the outcome

Intent becomes a booked, paid, signed commitment.

See what is connected

Continue after submit

Every customer gets the next useful message.

See what is connected

Give the team a system

The handoff arrives ready to act on.

See what is connected

From first question to finished work

One journey. Every step connected.

The customer experiences one clear conversation. Aura coordinates the decisions, actions, communication, and team context behind it.

Guide the customerDecide what happens nextComplete the outcomeContinue after submitGive the team a system

Keep customers moving before they disappear.

Aura answers questions, remembers progress, and removes unnecessary work before a customer ever reaches submit.

Customer

Can I finish this later?

Progress saved automatically

Aura guide

Answered

Yes. On this device, you can continue exactly where you left off.

Voice readyPrefilled

Less friction. More completed conversations.

Conversational and voice experiences
Knowledge assistant
Resume later and prefilled links
Multiple languages and file uploads

A customer can begin by voice, continue on their own time, and see only the questions that matter to them.

Every answer can change what happens next.

Qualify, score, recommend, and route in real time. The experience adapts before your team has to touch the request.

Answer checked

Is this request urgent?

Urgent

Alert dispatch now

SMS and team alert

Routine

Open the calendar

Qualified booking

The right customer reaches the right destination.

Conditional paths and sections
Qualification and scoring
Urgency and team routing
Personalized results

Show a calendar to qualified customers, escalate urgent work immediately, and give everyone else the right next step.

Do not send customers somewhere else to finish.

Booking, payment, signatures, documents, tickets, and delivery can happen inside the same connected experience.

Appointment

Tuesday, 10:30 AM

9:0010:301:00

Deposit

$150 due today

Card ending 4242Pay

Appointment booked and deposit collected in one flow

Intent becomes a booked, paid, signed commitment.

Booking and calendar availability
Deposits, payments, and dynamic pricing
Documents and signatures
Tickets, QR codes, and digital delivery

The customer sees one clear process instead of a chain of scheduling pages, checkout links, and document tools.

Submission is where the follow-through begins.

Aura follows up based on what the customer said, what they completed, and what still needs to happen.

Now

Send confirmation

Before the visit

Send preparation reminder

If urgent

Notify the assigned teammate

Every customer gets the next useful message.

Immediate email and SMS
AI-written follow-up
Date and booking-based sequences
Conditional internal notifications

Send a tailored confirmation now, a preparation email before the appointment, and an internal alert only when it matters.

Turn submissions into organized work.

Customer answers, next actions, payment details, files, communication, and team context stay connected to one record.

Customer work queue

3 active

Jordan Avery

Booked

Morgan

Sam Rivera

Needs review

Taylor

Alex Chen

Paid

Morgan

The handoff arrives ready to act on.

Priorities and operational columns
Booking, payment, and email activity
Search, filters, and Google Sheets sync
Drop-off, conversion, and AI summaries

Your team can see who owns the work, what happened, what is missing, and where the customer process is getting stuck.

Voice conversations
Conditional routing
Knowledge assistant
Booking
Payments
Signatures
File collection
AI follow-up
SMS and email
Team handoff
Voice conversations
Conditional routing
Knowledge assistant
Booking
Payments
Signatures
File collection
AI follow-up
SMS and email
Team handoff

One inquiry, a completed outcome

“I need someone to look at this today.”

An urgent request becomes a routed job.

Aura asks the right follow-up questions, collects photos, raises the priority, and alerts the correct person by SMS.

1 / 3

Aura customer system

Next steps in motion

Active
1

Qualify urgency

2

Collect evidence

3

Alert the team

An urgent request becomes a routed job.

See what you can build

Start with an outcome, not an empty canvas.

Search complete Aura systems by the result your business needs. Preview the customer experience, then make the blueprint yours.

Business outcome
Capability

Showing 9 of 201 matching systems

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New Patient Intake Pro

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Healthcare

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Healthcare

Telehealth Urgency Screener

Telehealth, urgent triage, nurse review

AI guidanceSMS and email

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Healthcare

Cosmetic Consult Deposit Funnel

Med spa, cosmetic, elective treatment

AI guidanceBookingPayments

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Healthcare

Orthodontic Smile Consult

Orthodontists and cosmetic dental offers

AI guidanceBookingSMS and email

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Healthcare

Specialist Referral Intake

Specialists and referral-driven clinics

AI guidanceBookingSMS and email

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Healthcare

Surgical Clearance Intake

Surgical prep workflows

AI guidanceSMS and email

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Healthcare

Pediatric Patient Intake

Pediatric clinics

AI guidanceBookingSMS and email

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Healthcare

Therapy Consultation Booking

Therapy, counseling, mental health

AI guidanceBookingSMS and email

Preview the complete system

Do not see your exact process?

Describe it in plain language and let Aura build the connected starting point.

Build your system
Aura Forms

Customer-facing systems that answer, qualify, book, collect, and follow up.

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