In your inbox, every time
- Hear about unresolved problems and follow up on the reminders customers asked for.
Loading blueprint…
After pickup
Turn every pickup into the next visit.
Tell you how the repair went and choose a reminder for the next service.
Customers forget their next service, and reviews only come from the unhappy ones.
Find out whether the original problem is actually gone.
Today, by hand
- Customers forget their next service, and reviews only come from the unhappy ones.
With this system
- Tell you how the repair went and choose a reminder for the next service.
- Hear about unresolved problems and follow up on the reminders customers asked for.
What your customer experiences
In the order your customer sees it, on any phone, in your branding.
- 1
Check whether the issue is resolved
Review the completed service and flag anything still needing attention.
- 2
Give honest feedback
Recovery and public review choices remain available together.
- 3
Choose a useful reminder
Select a date for future service; staff arrange any requested rebooking.
What happens automatically
Enabled actions run when their conditions match and the required accounts are connected. Staff alerts need a real destination and explicit activation during setup. Requests alone do not confirm bookings, payments or completed service.
Spend less time on repetitive coordination.
Actual time saved and business results depend on usage and your current process.
Customer email
Immediately after submission
Email the customer: Thanks for visiting Hartwell Auto Care, Maya
When Email Address is provided
Team email
Immediately after submission
Alert the team: Feedback: How would you rate your visit? stars from Maya Chen
When Email Address is provided
Connected during setup
What you get
Where to share it
- Pickup text
- Share the published or personalized experience.
- Invoice link
- Share the published or personalized experience.
- Waiting room QR code
- Share the published or personalized experience.
Use it yourself, or have us set it up
The blueprint is yours to customize. Prefer a hand? A specialist builds it with your branding, wording and connections, then walks you through it.
- Pickup, Review & Service Reminder
- Car Care Club
- Business branding and service details
- Customer responses and complete team briefs
- Calendar connection or availability requests
- Configured follow-up links
Our setup guarantee
Your system, ready in 48 hours.Or your setup fee back. In full.
Your system, branded for your business and ready for your review. If we miss the 48-hour deadline, you can claim a full refund of your setup fee.
100%
setup fee back
48-hour setup promise
The 48-hour clock starts after payment when you share your website or brand materials and grant build access. These are elapsed hours, including weekends. The promise is a setup ready for review; publishing follows your approval. We guide you through any account connections needed for live delivery. Request the setup-fee refund through Contact Support if we miss the deadline. Your AuraForms subscription and usage charges are separate.
Questions before you launch
What needs to be configured?
Send the link after service. Your team reviews concerns and arranges the next appointment.
What happens automatically?
The timeline below lists enabled follow-up actions. Delivery requires connected accounts and allowance. Staff alerts stay off until real recipients are configured and tested. A request, signature or selected payment option does not prove a booking, completed service or successful charge.
Make this system yours.
Use the blueprint yourself or have Aura configure it for your business.