In your inbox, every time
- Give clients a comfortable way back and see when they’d like to return.
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Win back no-shows
Turn no-shows into rebookings.
Rebook, ask for one reminder or decline without having to explain.
A missed appointment usually means a lost client, not just a lost hour.
A missed appointment doesn’t have to be the last one.
Today, by hand
- A missed appointment usually means a lost client, not just a lost hour.
With this system
- Rebook, ask for one reminder or decline without having to explain.
- Give clients a comfortable way back and see when they’d like to return.
What your customer experiences
In the order your customer sees it, on any phone, in your branding.
- 1
Choose whether to rebook
Start with the personalized invitation; explaining the missed visit is optional.
- 2
Pick a suitable next step
Request a connected time, one reminder or no further rebooking.
- 3
Let the team confirm changes
Staff initiate the invitation and confirm requests; the journey does not detect no-shows.
What happens automatically
Enabled actions run when their conditions match and the required accounts are connected. Staff alerts need a real destination and explicit activation during setup. Requests alone do not confirm bookings, payments or completed service.
Spend less time on repetitive coordination.
Actual time saved and business results depend on usage and your current process.
Customer email
Immediately after submission
Email the customer: Let’s find you a new time, Maya
When Would you like to rebook? is Yes, find me a new time
Priority update
As soon as the submission arrives
Mark the submission as high priority
When Would you like to rebook? is Yes, find me a new time; or When Would you like to rebook? is No, please cancel future visits
Customer email
14 days after submission
What you get
Where to share it
- Text after a no-show
- Share the published or personalized experience.
- Email a few weeks after a visit
- Share the published or personalized experience.
Use it yourself, or have us set it up
The blueprint is yours to customize. Prefer a hand? A specialist builds it with your branding, wording and connections, then walks you through it.
- Reviews & Referrals
- Business branding and service details
- Customer responses and complete team briefs
- Calendar connection or availability requests
- Configured follow-up links
- Test submissions, walkthrough and publishing review
Our setup guarantee
Your system, ready in 48 hours.Or your setup fee back. In full.
Your system, branded for your business and ready for your review. If we miss the 48-hour deadline, you can claim a full refund of your setup fee.
100%
setup fee back
48-hour setup promise
The 48-hour clock starts after payment when you share your website or brand materials and grant build access. These are elapsed hours, including weekends. The promise is a setup ready for review; publishing follows your approval. We guide you through any account connections needed for live delivery. Request the setup-fee refund through Contact Support if we miss the deadline. Your AuraForms subscription and usage charges are separate.
Questions before you launch
What needs to be configured?
Your team sends the invitation after a missed visit and confirms any changes. The system does not detect no-shows.
What happens automatically?
The timeline below lists enabled follow-up actions. Delivery requires connected accounts and allowance. Staff alerts stay off until real recipients are configured and tested. A request, signature or selected payment option does not prove a booking, completed service or successful charge.
Make this system yours.
Use the blueprint yourself or have Aura configure it for your business.