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Customer Experience

Turn customer experiences into structured proof.

The easiest way to generate a library of high-converting social proof.

Launch This Conversation
Latency180ms
Voice Logic
Smart Branching
Instant Insights
auraforms.app

“Aura AI is listening...”

Voice Processing Active

Conversation WorkflowCustomer Testimonial Conversation
Deploy System
How the system works

From customer request
to the right next step

Aura runs this business system end to end: capture intent, evaluate decisions, trigger automation, and complete next steps without manual handoffs.

Stop chasing customers for quotes. This system uses guided story prompts to extract the best parts of their experience and organize them into reusable marketing assets.

What happens after the conversation

Aura can assign priority from selected answers, send a consistent or personalized follow-up, notify the right team member, and clearly flag high-priority conversations in the dashboard.

After the conversation you can

  • Assign priority based on answers
  • Trigger static follow up emails
  • Send dynamic emails using response fields
  • Generate AI personalized emails from a custom prompt
  • Instantly notify your team

Business
outcomes

What this workflow is designed to improve for the business and its customers.

Build a massive library of authentic customer stories automatically.

Increase testimonial "conversion" by capturing context and results.

Ensure legal compliance with built-in consent and attribution fields.

How the workflow moves

01

Branching story prompts guide users through their transformation.

02

Consent and attribution capture ensures you can use the data safely.

03

AI generates a refined headline and summary for every story.

04

Responses are piped into a CMS or quote bank for the marketing team.

Configure System

Everything needed
to keep work moving

Give customers a clear experience while the system keeps routing, data, and follow-up connected.

Quick customer response

Keep text and voice conversations moving without making customers wait.

Private customer data

Protect the information customers share across voice and text experiences.

Smarter next steps

Change the path based on intent and answers, not just a fixed sequence.

Clear performance insights

See where customers continue, complete, or leave the experience.

Where this
workflow fits

See how the same business outcome can support related industries.

Explore all industries

Consultants

Collect results-based proof from executive clients.

View industry

Trades

Gather project success stories with before/after context.

View industry

Build Your
Customer Experience Strategy

Join trusted teams using customer conversation workflows to run real business work.

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