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Research

Capture satisfaction and improvement signals.

Ensuring your project delivery matches your project promise.

Launch This Conversation
Latency180ms
Voice Logic
Smart Branching
Instant Insights
auraforms.app

“Aura AI is listening...”

Voice Processing Active

Conversation WorkflowPost-Delivery Feedback Conversation
Deploy System
How the system works

From customer request
to the right next step

Aura runs this business system end to end: capture intent, evaluate decisions, trigger automation, and complete next steps without manual handoffs.

The work isn't done when you deliver the files. This system gathers delivery feedback the moment the project closes, allowing you to refine your operations and capture five-star reviews.

What happens after the conversation

Aura can assign priority from selected answers, send a consistent or personalized follow-up, notify the right team member, and clearly flag high-priority conversations in the dashboard.

After the conversation you can

  • Assign priority based on answers
  • Trigger static follow up emails
  • Send dynamic emails using response fields
  • Generate AI personalized emails from a custom prompt
  • Instantly notify your team

Business
outcomes

What this workflow is designed to improve for the business and its customers.

Capture glowing reviews when satisfaction is at its highest point.

Catch delivery friction before it becomes a public complaint.

Refine internal operations based on structured client ratings.

How the workflow moves

01

Conditional branching triggers based on the initial satisfaction rating.

02

Promoters are invited to leave a voice testimonial or Google review.

03

Detractors are routed to a private discovery path for recovery.

04

Staff performance metrics are updated automatically in Sheets.

Configure System

Everything needed
to keep work moving

Give customers a clear experience while the system keeps routing, data, and follow-up connected.

Quick customer response

Keep text and voice conversations moving without making customers wait.

Private customer data

Protect the information customers share across voice and text experiences.

Smarter next steps

Change the path based on intent and answers, not just a fixed sequence.

Clear performance insights

See where customers continue, complete, or leave the experience.

Where this
workflow fits

See how the same business outcome can support related industries.

Explore all industries

Contractors

Capture homeowner satisfaction once the truck leaves the driveway.

View industry

Services

Gather treatment feedback after high-value aesthetic sessions.

View industry

Clinics

Track patient outcomes and satisfaction post-procedure.

View industry

Build Your
Research Strategy

Join trusted teams using customer conversation workflows to run real business work.

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Aura Forms

Customer-facing systems that answer, qualify, book, collect, and follow up.

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