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Account
Customer Experience

Encourage repeat engagement automatically.

Closing the loop on every interaction to drive customer lifetime value.

Launch This Conversation
Latency180ms
Voice Logic
Smart Branching
Instant Insights
auraforms.app

“Aura AI is listening...”

Voice Processing Active

Conversation WorkflowRebooking Retention Conversation
Deploy System
How the system works

From customer request
to the right next step

Aura runs this business system end to end: capture intent, evaluate decisions, trigger automation, and complete next steps without manual handoffs.

The best customer is the one you already have. This system checks in with satisfaction signals and offers a direct path back to your calendar when a user is most likely to re-up.

What happens after the conversation

Aura can assign priority from selected answers, send a consistent or personalized follow-up, notify the right team member, and clearly flag high-priority conversations in the dashboard.

After the conversation you can

  • Assign priority based on answers
  • Trigger static follow up emails
  • Send dynamic emails using response fields
  • Generate AI personalized emails from a custom prompt
  • Instantly notify your team

Business
outcomes

What this workflow is designed to improve for the business and its customers.

Increase repeat appointment volume by automating the "next" step.

Identify and recover dissatisfied customers before they churn.

Gamify loyalty with completion-based rewards and rebooking perks.

How the workflow moves

01

Satisfaction signals branch detractors for recovery and promoters for rebooking.

02

Conditional prompts offer the next available slots in your schedule.

03

Stripe integration allows for membership or package renewals in-flow.

04

Incentives are delivered based on loyalty metrics and history.

Configure System

Everything needed
to keep work moving

Give customers a clear experience while the system keeps routing, data, and follow-up connected.

Quick customer response

Keep text and voice conversations moving without making customers wait.

Private customer data

Protect the information customers share across voice and text experiences.

Smarter next steps

Change the path based on intent and answers, not just a fixed sequence.

Clear performance insights

See where customers continue, complete, or leave the experience.

Where this
workflow fits

See how the same business outcome can support related industries.

Explore all industries

Salons

Prompt clients to book their next cut or color after an appointment.

View industry

Clinics

Schedule follow-up visits based on treatment completion.

View industry

Build Your
Customer Experience Strategy

Join trusted teams using customer conversation workflows to run real business work.

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Aura Forms

Customer-facing systems that answer, qualify, book, collect, and follow up.

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